Head of Quality Engineering

Head of Quality Engineering

Hybrid working - London location

Senior leadership opportunity

At Premium Credit, we are proud to be one of the UK and Ireland’s leading providers of premium finance, supporting millions of customers and partners through simple, convenient payment solutions. We lend more than £6bn to more than 3 million customers and we are continuing to grow, powered by a purpose‑led culture, strong values and a focus on creating opportunities for our colleagues, customers and partners.

We are now looking for an experienced and forward‑thinking Head of Quality Engineering to lead our enterprise quality strategy across Product and Technology. This is a high‑impact leadership role where you will set the direction for testing, automation, performance, security and AI‑driven quality engineering, helping us deliver faster, safer and more reliable technology for our customers and colleagues.

We are certified as a Great Place to Work and have been named in the UK’s Best Workplaces 2026 Top 100. We are also recognised as one of the Best Workplaces for Development, ranking 72nd in the top 100 large companies in the UK.

Our employee experience is reflected in our strong external ratings, including a Glassdoor rating of 4.4, a Trustpilot rating of 4.5, a Net Promoter Score of +78 and a Silver Sustainability medal.

• Hybrid working that supports flexibility and collaboration
• A purpose‑led, people‑first culture where inclusion, learning and development are genuinely prioritised
• Opportunities to shape modern engineering practices across automation, AI, security and performance testing
• Career and skills development in a business recognised for colleague growth and workplace culture
• Employee resource groups and colleague‑led initiatives that help create an inclusive environment
• A chance to make a visible impact in a regulated financial services business with strong customer, partner and colleague focus

• Competitive salary
• A workplace pension scheme
• Hybrid working, with collaborative days in our Leatherhead office
• 25 days annual leave (plus bank holidays), with options to purchase and sell up to 5 days holiday per year (pro rata)
• Private health and dental cover
• 24/7 access to Employee Assistance Programme and Mental Health First Aiders

As Head of Quality Engineering, you will be accountable for the quality, reliability and security of the software we deliver across the organisation. You will define and own our enterprise quality strategy, embedding quality as a shared responsibility across engineering and making it a competitive advantage for Premium Credit.

You will lead a multi‑disciplinary QA function, working closely with Engineering, Product, Information Security, senior leaders and third‑party suppliers to reduce production incidents, strengthen security, improve delivery confidence and accelerate release cadence.

You will also play a key role in embedding AI and automation across the testing lifecycle, from intelligent test selection and self‑healing automation through to anomaly detection and governance for AI‑powered features.

• Defining and delivering the enterprise quality strategy across functional, automation, performance, security and integration testing
• Setting the roadmap for testing capability, tooling, governance and team structure
• Embedding quality gates into CI/CD pipelines and championing shift‑left engineering practices
• Driving the use of AI and automation across the testing lifecycle to improve speed, confidence and productivity
• Partnering with Info Sec to embed security testing, threat modelling and vulnerability management into the SDLC
• Owning performance, load testing, observability and resilience strategies across critical systems
• Translating technical risk into clear, business‑focused insight for senior and executive audiences
• Leading, developing and inspiring a QA team, creating clear objectives, development pathways and a culture of ownership, curiosity and continuous improvement

• Significant QA experience, including senior leadership responsibility within complex, multi‑system technology…