Quality Assurance Technician

Overview

Our Food and Safety team are looking for a Quality Assurance Technician to join the team in Knightsbridge. You will work 37.5 hours per week, over 5 days within a 7‑day period, with shifts starting between 6:00am and 8:00am and ending between 2:00pm and 4:00pm. Reporting to the Food Safety Manager, you will monitor and manage the quality of products from reception to end user, ensuring compliance with food safety standards and quality management protocols.

• Ensure Product Quality:
  Verify all products arriving at the back door are from approved vendors and meet expected specifications. Use risk‑assessed sampling to confirm quality, manage rejections, and liaise with the technologist and internal teams on any issues.
• Monitor Temperature & Hygiene:
  Ensure products are delivered at the correct temperature, with records confirming temperature control during transit. Maintain hygiene standards in storage areas and carry out environmental monitoring using ATP and traditional swabs as per schedule.
• Oversee Inspections & Documentation:
  Perform delivery checks, inspect products against specification, and complete all required documentation accurately. Record any quality concerns and submit to the Food Technologist for supplier follow‑up.
• Support Operations:
  Assist with return‑to‑vendor (RTV) processes, logging quality issues where required. Support the Food Safety team in closing out actions from pest control, audits, and floor walks, and carry out regular checks of kitchen and restaurant fridges/freezers to ensure shelf life compliance.

• Food Hygiene Level 2 Training:
  Essential for ensuring food safety standards (preferred, but not essential).
• PC Literacy:
  Proficiency in Word and Excel.
• Customer Service:
  Strong focus on excellent service to both internal and external parties.
• Interpersonal
  
  Skills:
  
  Excellent communication and interpersonal abilities.
• Time Management & Multitasking:
  Demonstrated ability to manage multiple responsibilities with meticulous attention to detail in paperwork and stock management.