Quality Assurance Officer

Job Overview

We’re looking for a detail‑driven Quality Assurance Officer to support the delivery and continuous improvement of academic quality across the College. Working closely with the Quality, Compliance and the wider academic teams, you’ll play a key role in strengthening quality processes, supporting validation and review activity, and ensuring alignment with regulatory frameworks.

Department:
Quality

Location:

Sceptre Court, Tower Hill
Salary:
Competitive

• Support programme validation, approval, reapproval and periodic review activity
• Contribute to annual monitoring and academic quality reporting cycles
• Track and analyse key metrics including continuation and completion
• Support governance committees and ensure accurate recording and reporting
• Maintain and improve quality systems and data processes
• Provide guidance to staff on quality assurance policies and procedures
• Support student surveys (e.g. NSS, AMRs) and complaints processes
• Collaborate with academic and administrative teams to enhance student experience

• Experience in academic quality or assessment processes within UK Higher Education
• Knowledge of QAA, OfS and HE regulatory frameworks
• Strong data analysis and reporting skills
• Excellent written and verbal communication
• Ability to build relationships across diverse stakeholders
• Highly organised with strong attention to detail

You’ll be part of a collaborative team shaping robust, student‑focused quality practices within a growing creative higher education environment.

LCCA is committed to equality, diversity and inclusion and welcomes applications from all backgrounds. We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio‑economic background of our employees. We’re also committed to providing adjustments to those who may require support with the recruitment process.