Senior Technologist – Maternity Cover

We’re the feel‑good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 360 stores in the UK and Republic of Ireland.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

We are looking for a Senior Technologist for our Dresses and Jersey area. Quality means consistently meeting customers’ expectations whilst ensuring fitness for purpose and meeting regulatory requirements. Within your department you will drive the quality of the delivered products by driving the implementation of the New Look quality framework. To work with the wider teams to deliver better value, cost price and lead time through product engineering and supplier management.

To apply your proven knowledge of quality assurance techniques and processes to drive continuous improvement and to set an example of what good look like to the wider quality and BMD teams Deputises in the absence of the Technical Manager.

• 40% staff discount plus friends & family discounts throughout the year
• Access to our reward platform for external discount and offers
• Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
• All employees are covered by our life assurance policy from day one
• Unlock extra leave with our buy more holiday scheme.
• Celebrate YOU! Enjoy an extra paid day off on your birthday each year
• Enhanced maternity, paternity and adoption leave, and shared parental leave.
• Spread the cost of your commute with interest‑free season ticket loans
• Do your bit for the environment and save money with our Cycle2
  
  Work scheme
• We’re proud of our partner with the Retail Trust and Fashion & Textile Children’s Trust

• Understands the Business Strategy and how that impacts your department
• Plays a part in forming and implementing Quality Strategy within your own product category whilst contributing across the wider quality team.
• Is able to represent the quality team in appropriate business forums

• Works with customer insight and tools to understand customer expectations.
• Conduct regular New Look store visits and DC E comm visits to stay in touch with delivered quality and customer reactions.
• Stays informed with current market trends and regularly benchmarks product to identifying competitor advances to drive development.
• Uses data from all customer insights to implement change, for continuous product improvement

• Ensures all quality processes are aligned and feed into the department critical path.
• Collaborate with BMD team to develop and drive department strategy.
• Regularly works to co‑coordinate wider cross department activities on behalf of the quality team.
• Full knowledge of key profit drivers and supporting the associated trading activities.
• Proactively challenge BMD at every stage to ensure customer expectations are met

• Owns and drives the Quality Framework, ensuring it is embedded in the departmental WOW.
• Focus on quality assurance and maintains robust quality management processes throughout the value chain.
• Recognises the global nature of the business and ensures that product meets legal obligations.
• Proactively uses the feedback data from all streams to implement corrective action plans for continuous improvement.
• Consult and inform other areas of the business as appropriate to maintain brand consistency.
• Regularly steps outside of their immediate department responsibilities to promote best practice
• Acts as a mentor and coach in the wider quality team

• Uses manufacturing knowledge to agree product construction and suitability for mass production.
• Use product engineering to deliver best cost price and value whilst operating within the quality framework
• Uses comprehensive supply base knowledge to develop the right product with the right capable supplier.
• Be the go to person in BMD team for all things quality or manufacturing related.
• As a senior technologist identifies the benefits of a transfer of their skills and knowledge to the wider…