Global Quality Assistant Manager

Responsibilities

• Lead and coordinate quality activities for new NPD projects
• Design and evaluate stability and compatibility studies and other relevant tests
• Define defects range boards for finished goods; review and approval of product specifications; attendance to line trials and approval of trial reports; review and sign-off of development samples and mass production samples
• Issuance of internal finished goods specification
• Review and issuing of Certificates of Analysis and other QC documentation on a weekly basis for international markets such as India, Indonesia, US, etc.
• Organise inbound inspections and preparation of the documentation for global warehouses in accordance with AQL international standards
• Organize, monitor and evaluate results of testing with external laboratories on a regular basis for new developments and existing products
• Support on colour matching / colour approvals when required
• Managing non-conformities, changes and improvement plans (corrective/preventive)
• Quarterly review and preparation of updates related to quality KPIs
• Monitoring monthly the customer complaints and trends on products returned from market
• Ensuring that customer complaints are managed effectively and escalated when needed
• Ensure maintenance of the QMS software, keeping up to date documents and information
• Issuing and circulation of SOPs, work instructions and protocols
• Participate in the evaluation and qualification of critical suppliers

• Bachelor’s degree in Chemistry, Pharmacy, Engineering or another related scientific field
• Significant experience in a quality role within the cosmetics industry
• Good understanding of formulas, cosmetics development and production
• Good knowledge of cosmetic regulations (EC 1223/2009, FDA cGMP, CSAR, etc.) and international quality standards (ISO 9001, ISO 22716, ISO 2859)
• Proficient in Microsoft Office (Excel, PowerPoint, project tools)

• Bachelor’s degree in Chemistry
• Bachelor’s degree in Pharmacy
• Bachelor’s degree in Engineering
• ISO 9001
• ISO 22716
• ISO 2859
• FDA cGMP
• EC 1223/2009
• CSAR