Quality and Technical Lead – EMEA

Responsibilities

• Quality Control Planning
  - Jointly set the direction with our supplying plants, on what we will do to ensure our products meet the customer’s quality expectations
• Quality control – Ensure, with the Quality leads in countries and sites, that the quality control processes we use in the different supplying plants are consistent across countries
• Quality assurance
  - Be the central point of contact for the continued roll out and maintenance of the quality assurance plan across the network
• Quality improvement
  - Regularly review with our internal network our findings and jointly plan how to improve our Quality Management
• Relationship Management
  - Understand our contractual obligations with associated KPIs and act to minimise risks or impact of non-conformances
• Compliance – Coordinate activity related to client audits and reporting
• Customer projects and Value opportunity development – Support with developing value opportunities for the customer, providing key input on quality and impact
• Identify and deliver ongoing improvement projects and other quality excellence initiatives

• University degree within Quality Assurance course or an appropriate discipline (Sciences, Engineering, Business)
• Previous experience in Quality Management roles in an international environment; having been involved in the creation, roll-out and management of quality assurance with end customers
• Good understanding of packaging manufacturing processes preferred
• Experience in conducting plant/process audits and problem-solving workshops, managing end customer complaints, audit programs & quality expectations
• Strong knowledge and skills in Quality management components, control techniques and process improvements
• Skilled in 8D, PPAP, ISO 9001, TS 16949, Quality tools etc.
• Demonstrated leadership skills from previous roles, with high credibility, experience and tangible results from driving and managing various quality projects
• Ability to lead, negotiate and sustain networking relationships, fostering a collaborative spirit
• An analytical, independent, and methodical international people leader with solid judgement; high levels of resilience and a holistic and positive attitude
• Strong presentation skills and Super User level in Microsoft Office applications – particularly in PowerPoint and Excel (Pivots, Vlookups, etc.)
• Fluent English, spoken and written; additional European languages are an advantage.