Head of Quality

• Responsible to Technical & Compliance Director
• Salary Competitve
• Hours Monday - Friday 8.00 - 17.00 (40 hours)

Kane Group are an established, and successful multi-disciplinary building-services solution contractor, with our Head Office based in Banbridge, Northern Ireland.

The Head of Quality will lead the Quality function, ensuring a robust Quality Management System and driving operational excellence, client confidence and a continuous improvement mindset throughout the organisation.

They will champion a culture where quality and continuous improvement are shared responsibilities across the organisation, connecting business support functions and project delivery to ensure quality is embedded throughout the value chain.

The role drives Quality beyond compliance and into practical project support, standardisation, lessons learned, audit discipline and measurable improvement.

• Develop and visibly lead the overall direction, culture, and behaviour for quality and Continuous Improvement across the business.
• Promote a culture where quality and continuous improvement are embedded in day-to-day work and result in the prevention of rework, increased efficiencies, protection of margin and improved client confidence.
• Foster collaboration across all the business to support high quality standards and continuous improvement in line with Kane’s Values.
• Act as the senior quality representative for Kane at key events, meetings and inspections.
• Address quality concerns transparently and professionally at all times.

• Own, maintain and develop the Quality Management System (QMS) compliance and continuous improvement where site intelligence and /or internal audits indicates gaps or opportunities and alignment with ISO 9001 requirements.
• Lead the development and roll‑out of quality strategies aligned to Company objectives.
• Provide governance over departmental quality and project QA activities.
• Ensure quality practices remain aligned with ISO 9001 requirements.
• Support business readiness for external audits and maintain a consistent approach to all quality processes.

• Act as the senior internal authority for MEP installation quality, providing governance, technical guidance and challenge to project teams to drive consistent quality standards across all projects.
• Work closely with Operations to support project set‑up, quality planning, hold points, inspection requirements, quality risks and project-specific quality controls.
• Attend selected live projects, audits, client walks and quality reviews to understand the detail of what is happening on site rather than relying only on reports.

• Drive standardisation across project quality documentation, inspection templates, checklists, NCR close‑out evidence, PQPs, ITAPs and quality handover expectations.
• Support the development of practical quality controls that reduce ambiguity and make it easier for site teams and subcontractors to get it right first time.
• Ensure project quality requirements are identified early enough to be planned, resourced and embedded into the programme.
• Ensures QMS documentation aligns with operational needs and audit outcomes.
• Work with the Aftercare/Defects Team to review defect trends and identify root causes.
• Ensure lessons from Aftercare flow back into delivery teams, subcontractors, and design. Drive the prevention of repeat issues by putting controls and improvements in place before the next project cycle.

• Provide independent quality oversight and challenge where project, commercial or programme pressures risk compromising agreed quality standards.
• Own/oversee, develop and monitor the quality audit programme, including project audits, departmental audits, trend analysis and audit score reporting ensuring it drives continuous improvement.
• Oversee the audit and inspection approach, ensuring all required audits and inspections are planned, conducted and documented, with a proactive focus on identifying issues early and driving timely corrective actions
• Analyse audit…