More jobs:
Quality Lead
Job in
London, Greater London, W1B, England, UK
Listed on 2026-09-01
Listing for:
Adecco
Full Time
position Listed on 2026-09-01
Job specializations:
-
Quality Assurance - QA/QC
QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers, Regulatory Compliance Specialist
Job Description & How to Apply Below
Salary up to £(phone number removed) + benefits
Fully remote
Our client is a Regulatory body looking for Quality Lead to join a newly formed Quality Assurance team. The Quality Lead postholder will provide Quality Assurance, ensure an appropriate framework is in place to maintain the quality of the clients decision-making and wider casework, and contribute to policy reviews, regular assurance exercises and training for new and existing caseworkers relating to Quality.
Experience required:
Demonstrable experience of leading and delivering Quality Assurance using QA methodologies, ideally in a complaints/ casework environment
Experience of dispute resolution and complaint handling
Experience of delivering against set targets and KPI's
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