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QA Lead – Customer Operations Quality & Improvement

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Clearscore
Full Time position
Listed on 2026-09-06
Job specializations:
  • Quality Assurance - QA/QC
    IT QA Tester / Automation
Salary/Wage Range or Industry Benchmark: 50000 - 70000 GBP Yearly GBP 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Clear Score is seeking an experienced QA Specialist to own Quality Assurance across global Customer Operations and help continually improve the support provided to millions of Clear Score users.

This role requires you to look beyond individual QA results, understand root causes, and drive improvements in systems, knowledge and behaviors behind it. You will coach teams, analyse trends and champion customer outcomes in a hybrid UK-based role.

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