Manager, Software Quality Assurance; Salesforce and Integrations

Position: Manager, Software Quality Assurance (Salesforce and Integrations)
Job Summary Join Insulet as a Manager, Software Quality Assurance (Salesforce and Integrations), where you will lead a team of Quality Engineers responsible for ensuring quality across Salesforce platforms, enterprise applications, and integrations. In this role, you will drive an automation-first, AI-enabled testing strategy and partner with cross-functional teams to deliver high-quality, compliant, and scalable solutions in a global regulated environment.

The Quality Engineering Manager leads a modern QE team responsible for building quality into Salesforce platforms, enterprise applications, integrations, and connected web/mobile experiences from design through release readiness. This role goes beyond test execution by shaping quality strategy, improving engineering feedback loops, scaling robust automation frameworks using Java and Selenium, and applying AI to accelerate test design, risk analysis, and defect triage with appropriate human oversight.

The manager partners closely with Product, Engineering and specialist teams to drive shift-left practices, strengthen performance confidence, and provide clear, data-driven release recommendations.

Key Responsibilities – Delivery & Operations Define and evolve the quality engineering strategy for Salesforce platforms, enterprise applications, and integrations, embedding risk-based coverage, traceability, and audit-ready evidence across functional and non-functional validation.

Establish and scale an automation-first model by evolving robust Java and Selenium frameworks, automating high-value scenarios earlier in the delivery cycle, expanding regression coverage, and reducing reliance on repetitive manual execution.

Apply AI-enabled testing techniques to accelerate test design, optimize regression selection, summarize failures, identify risk hotspots, and improve defect triage while maintaining human review and quality governance.

Orchestrate continuous quality activities across feature development, System Integration Testing (SIT), Design Verification (DV) testing, regression, and release readiness, ensuring fast feedback loops and clear go/no-go recommendations.

Lead quality assurance and testing activities across Salesforce platforms and integrations, ensuring robust end-to-end validation of business processes, data flows, and release readiness.

Partner with Product, Engineering, Salesforce, and Release teams to sequence testing around dependencies, test data, and environment readiness.

Elevate quality insights by defining and publishing quality metrics and presenting clear status and risk narratives to leadership.

Candidate Profile – Required8+ years in software quality, testing, or quality engineering, including proven leadership experience managing engineering or QE teams in Agile delivery environments.

Deep experience driving quality for Salesforce platforms (Sales Cloud, Service Cloud, Experience Cloud, or equivalent), enterprise applications, and business-critical systems, including integrations, end-to-end workflows, and platform-level risk management.

Hands-on experience testing Salesforce applications and integrations, including validation of business processes, APIs, data migrations, and cross-functional workflows.

Experience leading System Integration Testing (SIT) and Design Verification (DV) testing for business-critical systems, with an understanding of documentation rigor, traceability, and validation expectations in regulated environments.

Strong people leadership: mentoring, coaching, performance management, and career development for direct reports.

Strong hands-on experience with automation frameworks and an automation-first delivery model, including Java, Selenium Web Driver, and test design patterns, with the ability to…