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Compliance Manager, Quality Assurance - QA​/QC

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Ole & Steen
Full Time position
Listed on 2026-09-27
Job specializations:
  • Quality Assurance - QA/QC
    Regulatory Compliance Specialist, Food Quality & Safety
Salary/Wage Range or Industry Benchmark: 50000 GBP Yearly GBP 50000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Compliance Manager

At Ole & Steen, every product leaving our stores carries our name — and we're looking for someone who understands exactly what that means.

We need a Compliance Manager who'll own food safety, quality and compliance with a strong, visible presence on the production floor — building a genuine  Food Safety First  culture rather than managing compliance from behind a desk.

THE OPPORTUNITY
  • up to £50,000, depending on experience
  • Night shift: 7 pm–4 am / 8 pm–5 am
  • 5 days out of 7, including 1 weekend day
  • 45 hours per week
PACKAGE
  • Free food whilst on shift
  • Pension scheme
  • GP Helpline
WHAT WE'RE LOOKING FOR
  • Proven food manufacturing technical, quality or compliance experience, ideally within bakery, chilled food or another fast‑paced production environment
  • Strong practical knowledge of HACCP, GMP, food hygiene, allergens, traceability, product hold/quarantine, withdrawal/recall and food manufacturing controls
  • Working knowledge of SALSA, BRCGS and/or retailer/customer standards, with experience leading audit readiness and internal compliance programmes
  • Excellent people skills — approachable, emotionally intelligent, visible, patient, and able to build trust with colleagues at every level
  • Demonstrable experience training, coaching or developing shop‑floor teams and translating technical requirements into clear, practical behaviours
  • Confident influencing without relying on job title or authority; able to challenge respectfully and stay calm during difficult conversations
  • Strong root‑cause analysis, CAPA and investigation capability, focused on preventing recurrence rather than just closing paperwork
  • HACCP Level 3+ (or equivalent practical competence), Food Safety Level 3 or equivalent, and Internal Auditor qualification or demonstrable auditing experience
A DAY IN THE LIFE
  • Spending significant time on the production floor — observing behaviours, engaging teams and coaching in the moment
  • Turning technical requirements into practical standards people understand and follow
  • Verifying HACCP, CCP/OPRP controls, allergen controls, traceability, hygiene, line clearance, process checks and product conformity
  • Coaching and developing Production Managers, Team Leaders and Operatives on what the standard is, why it matters, and how to consistently achieve it
  • Delivering practical training, toolbox talks, refreshers and competency checks on GMP, HACCP, allergens, hygiene and traceability
  • Owning the site compliance programme — internal audits, GMP audits, SALSA/BRCGS readiness, self‑assessments, non‑conformances and CAPA
  • Leading investigations into food safety, quality and customer complaint issues using 5 Whys, Fishbone and other structured root‑cause methods
  • Keeping the site audit‑ready every day, not just ahead of a scheduled visit
  • Partnering with Production, Hygiene, Engineering, Warehouse and Pick & Pack to solve issues at source
  • Using compliance data, audit findings and recurring failures to identify trends and drive continuous improvement
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