Property Services Officer

Property Services Officer/Coordinator – Damp & Mould/HHSRS (Awaab’s Law)

Location: East Midlands (hybrid)
Rate: £16-£20 per hour Umbrella DOE
Contract: 6-12 weeks

We’re looking for a proactive Property Services Officer to support the delivery of safe, compliant homes, with a strong focus on Awaab’s Law
, damp and mould
, and HHSRS compliance
.

You will coordinate repairs, compliance works and void property repairs and improvements
, working closely with surveyors, contractors and housing colleagues to ensure works are delivered on time, to standard and in line with service level agreements.

• Support the management of damp and mould cases
  , tracking actions and timescales in line with Awaab’s Law and HHSRS
• Coordinate responsive repairs, compliance works and property repairs
  , ensuring completion targets and SLAs are met
• Liaise with contractors to ensure works are delivered efficiently and to the required standard
• Monitor progress, chase outstanding actions and escalate delays or quality concerns where needed
• Maintain accurate records, compliance documentation and audit trails
• Assist with contractor compliance checks and invoicing processes

• Experience in property services, housing repairs, voids or maintenance coordination
• An understanding of damp and mould
  , HHSRS and housing compliance (or willingness to learn)
• Experience working with contractors and managing multiple work streams
• Strong organisational and communication skills
• A customer-focused approach with a commitment to safe, healthy homes