Associate - Property Management

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL shapes the future of real estate through world-class services, advisory, and technology.

The Associate Property Manager role focuses on delivering exceptional property management, contributing to the Centre of Excellence, and maintaining strong client relationships. This is an exciting opportunity to join JLL's Property Management business within their Central London team, managing a prestigious portfolio and working with key clients and stakeholders. The role spans both prime office assets and mixed-use assets, offering genuine breadth across asset classes within Central London and the chance to build close, high-profile client relationships with some of JLL's most respected accounts.

On-site - London, G

• Client Relationship:
  Act as the main point of contact for the client contacts on your assets and lead these relationships in a dynamic and professional manner.
• Lease and Legal Management:
  Receiving, progressing, and making recommendations to the clients on occupier applications for consent to alter their demised property, wayleaves, or to underlet or assign their leasehold interest. Ensure tenant compliance with lease covenants and obligations, recommending remedies to breaches and managing any issues through to conclusion. Respond to technical queries regarding the lease or licences. Resolving occupier matters that may influence valuation/investment considerations.
• Financial Management:
  Work with JLL accounts teams to manage financial accountability including liaison with clients and tenants to manage cashflow (charge raising, non-recoverable expenditure etc) and including working with credit control and accounts payable processes where required.
• Service Charge:
  Prepare and manage service charge budgets and reconciliations, and cash flow, in accordance with RICS guidelines and client KPIs.
• ESG:
  Work with various ESG and FM teams on ESG initiatives and implementation. Align client's ESG strategy with JLL's responsibilities.
• Supplier and Facility Management:
  Alongside FM colleagues manage third-party suppliers' performance.
• Inspections:
  Undertake regular inspections of portfolio properties and ensure high standards of presentation are met, identified issues resolved promptly and recorded as directed.
• Transactions/Transitions:
  Handle property in/out transitions, due diligence, and support acquisitions and disposals including liaison with third parties such as solicitors. Provide relevant content for client reporting and attend client meetings as per client requirements. Understand client PMA, asset strategies, and KPIs. Support and deliver all client KPI and deliverables.
• Occupier Engagement & Customer
  
  Experience:
  
  Engage with occupiers to maintain high customer satisfaction. Gather intelligence on occupier business activity on behalf of client. Assist in the delivery of customer experience initiatives across the portfolio in close liaison with Subject Matter Expert (SMEs) and service partners.
• Works:
  Work with third parties and other JLL teams on major works and other site-based projects.
• Health & Safety:
  Understand relevant Health and Safety legislation and…