Senior User Researcher

Made Tech wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the public sector growing demand for a design-led approach to service delivery.
Senior User Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such as the Data & tech teams. They collaborate with these teams to understand challenges people face when using public services.
They do this by conducting user research through employing the use of qualitative / quantitative methodologies with real people, ensuring what their team is learning in research informs the end-to-end design of a chosen

• Acts as the research subject matter expert on a multidisciplinary team, facilitating the end-to-end research process and communicating research decisions to the team and stakeholders
• Scope the focus of research, so everyone involved has a shared understanding of what success looks like
• Comfortable in selecting the most appropriate qualitative / quantitative research methods when designing a research project
• Able to work as a solo researcher within a multidisciplinary team on client deliveries
• Ad...