UX Researcher Research User Testing

We are looking for a UX Researcher to help us deeply understand our users and inform product decisions with data-driven insights. You will plan and conduct user research studies, synthesize findings, and work closely with product and design teams to create user-centered experiences.

• Plan and conduct qualitative research studies including user interviews, usability testing, and field studies
• Design and execute quantitative research using surveys, A/B tests, and analytics
• Synthesize research findings into actionable insights and compelling presentations
• Present findings to cross-functional teams and influence product roadmap decisions
• Develop and maintain research roadmaps aligned with product goals
• Build and maintain user personas, journey maps, and other UX artifacts
• Collaborate with product designers and managers to define research questions and methodologies

• Proven experience planning and conducting qualitative user research (interviews, usability tests, ethnographic studies)
• Strong understanding of quantitative research methods and statistical analysis
• Excellent synthesis and storytelling skills to communicate insights effectively
• Experience with research tools such as User Testing, Optimal Workshop, or similar platforms
• Proficiency with analytics tools (Google Analytics, Mixpanel, Looker, etc.)
• Ability to work independently and manage multiple research projects simultaneously

• 3+ years of experience in UX research, product research, or similar roles
• Bachelor's or Master's degree in HCI, Psychology, Sociology, or related field
• Portfolio of research projects demonstrating impact on product decisions
• Research stipends for recruiting participants and conducting studies
• Conference budgets for professional development and networking
• Flexible working hours and hybrid/remote options
• Collaborative team culture with designers, PMs, and engineers

Fainzy Technologies is an AI and Robotics-powered technology firm, pioneering the development of autonomous delivery robots and innovative logistics solutions.