Assistant Cafe Manager - Kentish Town

Assistant Cafe Manager - Kentish Town, London

Job Type:Full Time

Location: Koncept Coffee - 31 Highgate road, Kentish Town NW5 1NT

This is an exciting opportunity to join the opening team of a brand-new Koncept Coffee store in Kentish Town and help shape the standards and culture from day one. Perfect for someone who wants to grow with a new specialty coffee brand.

We’re looking for a hands‑on Assistant Café Manager to help lead daily operations, drive coffee quality, and support the Store Manager in running a high‑performing specialty coffee shop.

This is not a trainee role. You must be confident running busy shifts, managing bar flow, and coaching baristas to high standards.

• Lead shifts and act as senior person when Store Manager is off‑site
• Run bar & front‑of‑house during peak service (200–300 coffees/day)
• Maintain top coffee standards: espresso, milk, latte art & filter
• Train and coach baristas on speed, workflow & customer service
• Handle customer issues professionally and build strong regulars
• Support stock control, waste reduction & equipment care
• Ensure opening/closing procedures and daily checklists are followed
• Support brand standards, social media content & guest coffee programme

• 2+ years experience in specialty coffee or busy café environment
• Confident using La Marzocco machines & Mahlkönig grinders
• Can run a shift independently without hand-holding
• Strong leadership and communication skills
• Passion for coffee quality and hospitality
• Calm under pressure and organised
• Professional, reliable and sets standards for others

• Training junior baristas
• Retail coffee knowledge (beans, brewing, flavour profiles)
• Social media / content capture
• Upselling and customer engagement

• Be part of a new premium coffee brand
• Growth opportunities into Store Manager role
• Work with high‑end equipment & guest roasters
• Strong team culture and clear standards
• Creative and design‑led environment