Restaurant General Manager

Overview

Grind isn't just a venue; it's a vibrant, all-day powerhouse that keeps London buzzing, from the first morning coffee to the last late-night cocktail. We're looking for a passionate and dynamic General Manager to bring the energy, the fun, and the unmatched service flair that defines the Grind experience at our Waterloo Station location.

• Vibe Master:
  Lead, motivate, and inspire your team to deliver legendary service that turns first-time visitors into lifelong fans.
• Day-to-Night Maestro:
  Seamlessly manage the transition from a bustling caf by day to a vibrant bar by night, ensuring smooth, energetic operations around the clock.
• Financial Guru:
  Flex your business muscles by managing budgets and stock to drive peak performance and profit.
• Team Developer:
  Develop and mentor your staff, helping every person achieve their full potential and fostering a fun, positive, and safe working environment.
• Guest Champion:
  Proactively engage with guests, creating a welcoming and electric atmosphere that keeps them coming back.
• Hospitality Leader:
  Proven, hands-on leadership experience in a high-volume caf, bar, or casual dining environment.
• Commercial Sharpness:
  Strong financial and organisational skills—you know how to make the numbers work while keeping the fun going.
• People-First Focus: A genuine passion for people, with a service-driven attitude and the ability to build, train, and retain a fantastic team.
• Creative Drive:
  You are creative, ambitious, and ready to make a significant impact on a premium, high-growth brand.

You will be part of the wider Compass Group, the UK's largest food and support services firm, meaning you get the best of both worlds: the creative freedom and brand buzz of Grind, and the powerful support, career development, and comprehensive perks of a market-leading group. As a Grind General Manager, you're the star of the show. You'll lead a full-time, 40-hour week (with variable shifts) at a vibrant, high-traffic site, earning a competitive salary + Compass Benefits.

Working with Grind and Compass means unlocking a fantastic benefits package designed for you:

• Work-Life Balance:
  Access to enhanced Parental Leave and the option to purchase additional holiday to ensure you have time to recharge.
• Compass Benefits Hub:
  Access to Perks at Work, a massive platform for savings and discounts on shopping, cinema tickets, technology, and more!
• Grow Your Career:
  Unrivalled Personal Development and Career Pathways across the entire Compass Group, helping you 'Move Up', 'Move Across', or 'Master your Craft'.
• Wellbeing Support:
  Access to mental health support and an Employee Assistance Programme.