Head Waiter​/Waitress

Head Waiter/waitress

About Pyro

A celebration of cooking over fire,
Pyro is a bold, 95-cover restaurant in the heart of Borough from ex-HIDE Head Chef
Yiannis Mexis
. Showcasing refined Greek flavours, seasonal produce and a laid-back taverna-style energy, Pyro is all about food to linger over and service that feels like home. With a large outdoor terrace, open fire kitchen, and garden bar, we’re building a flagship team to help shape one of London’s most exciting new restaurants.

Role Overview

As a Head Waiter/Waitress at Pyro, you’ll be a key presence on the floor - approaching service with confidence, mentoring newer team members, and ensuring that every table receives warm, professional service. You’ll play a central role in shaping the rhythm and standard of each service.

Key Responsibilities

• Lead your section with confidence, delivering warm and polished service.

• Act as a role model on the floor, setting the tone for exceptional guest experiences.

• Guide guests through the menu with storytelling, communicating the inspiration and ingredients behind key dishes and drinks.

• Support and coach junior team members, helping raise team standards across service.

• Maintain pace and communication with the kitchen to keep service smooth and energetic.

• Handle guest feedback professionally and ensure every table leaves feeling looked after.

• Help create an atmosphere that’s upbeat, efficient and enjoyable.

What You’ll Bring

• Experience as a senior waiter or section leader in a premium or high-volume setting.

• Confidence in leading a section and supporting junior team members.

• Strong product knowledge and the desire to keep learning.

• Passion for hospitality and a team-first mindset.

• Good communication and a calm, collected presence under pressure.

What We Offer

• Up to £17 per p/h

• 5.6 weeks paid holiday (inclusive of public holidays)

• Staff meals during shifts

• Staff discounts and team socials

• Opportunities to grow into supervisory or management roles

• A dynamic, high-energy team environment

Why work with us

• Culinary Excellence & Innovation - Work alongside Michelin-level chefs

• Career Progression – Clear pathways and internal promotion opportunities

• Competitive Compensation – Competitive pay and transparent tronc

• Work-Life Balance – Respectful rota planning and fair scheduling

• Development Opportunities – Ongoing learning and leadership exposure

• Inclusive Culture – Diverse, welcoming, and people-first environment