Barista

In short:
Baristas are the beating heart of Watch House. As a Barista, you’ll be at the forefront of the Modern Coffee movement—crafting exceptional coffee, creating unforgettable moments, and bringing our passion for hospitality to life every day. You’ll serve as a true ambassador of the Watch House experience, delivering world‑class coffee with precision and care, while connecting with guests in a way that feels warm, personal, and genuine.

Directly reports into:
House Manager.

• Free Coffee & Drinks – Always – Sip on your favourite drinks, even on your days off.

• Monthly Coffee Gift – Take home 250g of premium Watch House coffee every month.

• Free Lunch Every Shift – Fuel up with great food on the house.

• Team Social Budget – Celebrate, connect, and unwind with your team outside of work.

• Annual Watch House Party – Our legendary celebration featuring Core Value Awards, and prizes like trips to coffee farms!

• 30% Off All Food – Any House, any time, just for being part of the team.

• 30% Off Retail Coffee – Stock up on your favourite Watch House blends whenever you like.

• Work in Beautifully Designed Houses – Join inspiring spaces equipped with industry-leading tools, surrounded by passionate hospitality professionals.

• Supportive Managers and teams – We listen, we care, and we adapt to support your needs.

• Best-in-Class Training – From your first shift, we set you up for success with on- and off-shift development.

• Access to SCA Training – Advance your coffee expertise with recognised industry training (role dependent).

• Off-Shift Induction Experience – Get to know Watch House culture with a full day induction in your first two weeks.

• Career Progression That’s Real – With new Houses and growth across the business, your next step is never far away.

• Deliver warm and authentic hospitality to each guest, turning first-time visitors into regulars and regulars into loyal advocates of Watch House.

• Dial in espresso and filter coffee with precision, crafting recipes that reflect the flavors of our beans.

• Ensure the coffee section is always looking its best—clean, sharp, and organised.

• Maintain brand standards even during high-volume moments, adapting recipes and techniques to ensure every beverage meets our high expectations.

• Be flexible and proactive, stepping in wherever needed to support the seamless operation of the House, from food preparation to team coordination.

• Be a passionate, confident, and skilled barista, eager to share the art of Modern Coffee with our guests and team.

• Always well-presented and wearing the following Watch House uniform standards.

• Demonstrate a background in specialty coffee, with the ability to thrive in a dynamic, fast-paced environment.

• A passion for delivering exceptional customer service.

• Work alongside an outstanding team of baristas, bringing energy, positivity, and a drive to succeed together.

• Maintain focus under pressure, ensuring every customer feels seen and valued.

• Live and breathe our core values of Passion, Empathy, Diligence and Drive.

• Combine speed with precision, delivering excellent service and high-quality products.

At Watch House, we were born from a passion to do better—driven by diligence, attention to detail, and a genuine care for our craft and our people. We are a people-first business that values individuality, personality, and the unique contributions of every team member. We champion diversity, insist on equality, and foster inclusion as a non-negotiable part of our culture. Our team thrives in a respectful, collaborative environment where feedback is welcomed, support is mutual, and excellence is pursued together.

Guided by our core values— passion, drive, diligence, and empathy — we build meaningful relationships, celebrate contributions, and work with purpose to deliver the Modern Coffee experience.