Yves Saint Laurent Fragrance Expert, Harrods

Yves Saint Laurent Fragrance Expert, Harrods London (37.5 Hours)

Apply for the Yves Saint Laurent Fragrance Expert, Harrods London (37.5 Hours) role at L'Oréal
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At YSL Beauty, we believe beauty is a powerful form of self-expression, an act of defiance against the ordinary, a fusion of luxury and individuality where iconic style meets fearless reinvention. We empower individuals to embrace their unique beauty, rewrite the rules, and create their own signature look, one that reflects their inner confidence and bold spirit. Fuelled by a rebellious spirit, a legacy of innovation and a passion for pushing boundaries, we offer a world of possibilities for self-discovery, transformation, and creative exploration.

We believe that makeup and skincare are not just about enhancing features, but about empowering individuals to express their authentic selves. Join us in shaping the future of beauty, boldly and unapologetically, becoming part of a brand that celebrates the power and individuality of every person.

• A Fragrance Enthusiast:
  You’re passionate about all things Fragrance and love sharing your expertise! You’re a pro at giving personalised advice and helping people find the perfect Fragrance to help them feel empowered.
• A Connection Creator:
  You’re a natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique style and helping them create a beauty routing that expresses who they are.
• A Trendsetter:
  Being active on social media, you’re always on top of the latest fragrance and beauty trends. You know how to connect with people both online and in person, building a community around your passion for skincare.
• A Go Getter:
  You’re driven, ambitious and love a challenge. You’re excited to create innovative in-store experiences and achieve amazing results.
• A Brand Ambassador:
  You’re a true believer in the YSL Beauty mission and values. You’re passionate about our iconic brands and can’t wait to represent them.

• Creating Engaging Fragrance Experiences:
  Design and execute innovative, engaging fragrance events and animations that drive customer interest and excitement for YSL fragrance.
• Team Fragrance Leadership:
  Provide expert coaching and guidance to team members on all aspects of fragrance, empowering them to confidently deliver exceptional customer service and achieve sales goals.
• Personalized Fragrance Consultations:
  Serve as the go‑to fragrance expert for customers, offering personalized recommendations to address individual needs.

• Delivering the YSL
  
  Experience:
  
  Consistently execute the YSL Beauty service model, ensuring a luxurious and personalized experience for every customer.
• Product Expertise and Storytelling:
  Confidently demonstrate products, immerse customers into YSL’s heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs.
• Embodying Brand Excellence:
  Act as a YSL Ambassador, providing a luxurious customer experience through personalised service and merchandising standards.
• Staying Trend‑Forward:
  Maintain a strong understanding of the latest skincare, make‑up, and fragrance trends to provide expert advice and personalized recommendations.

• Achieving Sales Targets:
  Consistently achieve individual and counter sales goals as agreed with your line manager.
• Building Client Relationships:
  Proactively build authentic relationships with customers, both in‑store and through digital channels, fostering loyalty and repeat business.
• Promoting Events and
  
  Activities:
  
  Inform new and existing customers about upcoming in‑store events, promotions, and brand activations.
• Brand Advocacy:
  Passionately represent YSL Beauty and share your expertise on internal and external social media platforms, adhering to company guidelines.

• Teamwork and Training:
  Actively participate in team efforts and complete all required training programs to maintain up‑to‑date product knowledge and brand expertise.
• Administrative Responsibilities:
  Diligently complete daily and weekly…