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Store Associate Operations

Job in London, Greater London, EC1A, England, UK
Listing for: Justzapp
Full Time position
Listed on 2026-01-09
Job specializations:
  • Retail
    Stocking, Retail Associate/ Customer Service, General Retail, Retail Support
Job Description & How to Apply Below
Position: Store Associate Central Operations

Overview

Location: Central London Stores

Job Purpose:

Fulfilment Centre Associates form the backbone of our operations - they manage the picking and packing of customer orders, delivery handover to our assigned riders, all whilst ensuring accurate stock management.

In addition to playing a key role in Zapp’s operations, you’ll also enjoy a strong career path ahead of you - those who demonstrate strong performance in this position will have the opportunity to progress into a role as Shift Manager.

Responsibilities
  • Picking and packing customer orders quickly, accurately and with a high level of care.
  • Securing packed orders before handover to our third party riders.
  • Ensuring your Zapp Store is clean and tidy at all times and that any potential hazards are dealt with safely and efficiently.
  • Maintaining a high level of stock accuracy by conducting thorough stock checks.
  • Checking stock availability and expiry dates whenever picking items or adding items to stock.
  • Ensuring deliveries are added to stock and scanned on the system correctly.
  • Investigating discrepancies and using your initiative to resolve issues.
  • Helping with ad-hoc tasks when the need arises.
Skills, Experience and Attributes
  • Comfortable communicating in English
  • Great listening and communication skills
  • Punctual with time management, with the ability to be flexible
  • Proactive and able to take initiative with problem solving
  • Can work at a fast pace and under pressure
  • Experience of working in retail (desirable, but not essential)
  • Skilled with a barcode scanner (desirable, but not essential)
About Zapp

Zapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, currently dominated by major players, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.

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Position Requirements
10+ Years work experience
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