Optical Assistant
Listed on 2026-01-15
-
Retail
Retail Associate/ Customer Service, Customer Service Rep
About the Role
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them.
Role- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre‑screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
- These are the essential skills or experience needed to succeed in this role.
- Passion for customer care
- Enthusiasm for learning and personal developmentасына
- Experience in a retail or clinical environment
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non‑Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards
. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal‑opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What'sNext
If your application is successful, you'll be invited to an in‑store interview within the next 14 days. Where a role is advertised as full‑time, we are open to discussing part‑time and job share jäl options during the application process. If you require additional support as part of δρό the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Senioritylevel
- Entry level
- Full‑time
- Health Care Provider
- Retail
London, England, United Kingdom
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