Sales Consultant

Overview

A full‑time Sales Consultant role at Heathrow Airport. You will represent the Molton Brown brand, delivering personalised luxury service to our premium airport customers.

• Provide exceptional customer service and detailed product knowledge.

• Guide customers through the entire journey, including sensory services such as fragrance consultations and hand and arm massages.

• Assist the team with general store tasks: stock management, cleaning, replenishment.

• Achieve store and personal KPI’s, maintaining high grooming standards and brand values.

• Excellent communication skills and a confident, positive can‑do attitude.

• High personal grooming standards and passion for luxury.

• Ability to work well in a team and meet KPI targets.

• Flexibility to suit business requirements.

• £27,690 salary
• 50% staff discount on Molton Brown products
• 22 days holiday + bank holidays
• Birthday day off
• Monthly store bonus scheme up to 0.35% of retail sales
• Free product allocation quarterly up to 5 eligible items
• Discounts/cashbacks from high‑street retailers
• Enhanced family leave
• Healthcare plan
• Wellbeing support
• Recognition awards
• Season ticket loans / cycle‑to‑work scheme
• Company pension scheme
• Ongoing development opportunities
• Company culture where your voice is heard

We are one of the World's Most Ethical Companies for 19 consecutive years, driven by integrity, innovation and respect for each other.

We value diversity and are open to applications from all areas of the global community.