Customer Account Manager

Work Model:
Hybrid (3 days per week in office – customer facing role so may vary depending on work schedule)

This role will be responsible for managing key retail partnerships and driving growth for our innovative product portfolio in assigned accounts across the UK and Ireland.

• Manage and grow relationships with assigned retail partners, ensuring strong business performance and partner satisfaction
• Develop and execute annual joint business plans with retail partners to achieve sales targets
• Monitor account performance and identify opportunities for growth
• Support the implementation of marketing initiatives and promotional activities within assigned accounts
• Ensure excellent in-store execution and product presentation

• Forecast and track key account metrics
• Analyze sales data and market trends to identify growth opportunities
• Coordinate with internal teams to ensure successful product launches
• Manage inventory levels and supply chain requirements with retail partners
• Provide regular reports on account performance and market insights

• Work closely with channel marketing teams to implement effective promotional strategies
• Collaborate with supply chain teams to ensure product availability
• Support the development and execution of local marketing strategies

• Bachelor's degree or equivalent
• Experience with retail and distribution sales

• Experience in a fast paced, dynamic organization
• Experience in data analysis and reporting
• Experience in Retail Sales

• Able to work in a fast-paced environment – Launching new products, managing new promotions
• Consumer Retail Experience (consumer electronics retail)