Barista​/Sales Assistant

Overview

Retail Sales Assistant & Tea Bar Specialist. Camden Tea Bar – Camden Market, London. Full-time and Part-time Positions Available. Camden Tea Bar is a highly respected independent tea shop and tea bar in Camden Market, with over 2,000 five-star Google reviews and recognition in the Top 10% of cafés worldwide on Trip Advisor. We specialise in loose-leaf teas from around the world, and we also serve freshly prepared teas, matcha, and coffees to takeaway customers.

Our reputation is built on both the quality of our drinks and the exceptional customer experience provided by our team. We are looking for reliable, professional individuals to join our team in a role combining specialist retail and barista-style drink preparation. This is a customer-focused role suited to someone who takes pride in their work and is looking for a stable, long-term position with opportunities to grow.

• Drink preparation (barista-style service):
  Preparing loose-leaf teas, matcha, and tea-based drinks to a consistently high standard. Preparing coffees and other hot drinks. Working efficiently during busy periods while maintaining quality. Keeping the tea bar clean, organised, and well presented.
• Customer service and retail:
  Greeting every customer warmly and professionally. Helping customers choose teas based on their tastes and preferences. Building strong knowledge of our teas and products through training. Providing a welcoming, engaging, and informative experience. Handling sales transactions accurately.
• Shop standards and responsibility:
  Maintaining excellent cleanliness and presentation. Restocking products and maintaining displays. Taking pride in the appearance and smooth running of the shop.

• Friendly, confident, and professional with customers. Reliable, punctual, and responsible. Calm and efficient in a busy environment. Interested in developing specialist tea and drink knowledge. Looking for a long-term role with stability and progression.

• Experience preferred:
  Barista experience OR hospitality experience. Retail experience OR strong customer-facing experience. Minimum 2 years customer service experience preferred. Full tea training will be provided.
• Training and Development:
  You will receive structured training to develop:
  Specialist tea knowledge. Drink preparation skills. Customer service and communication skills. Professional retail standards. Our team are trained to provide both excellent drinks and expert customer guidance.

• Camden Tea Bar is an expanding independent business, and we are committed to promoting from within. There will be opportunities to progress into roles such as Senior Tea Bar Specialist, Supervisor, Assistant Manager, and management roles in future locations. We are looking for people who want to grow with the business long term.

• This role is ideal for someone who has worked as a Barista, Café assistant, Hospitality professional, or Specialty retail assistant and is looking for a more specialist, professional retail environment.

Experience: Required
Employment: Full-time
Schedule: 5 days a week including one weekend day
Salary: £12.3 – £13.5 hourly
Benefits: + incentives
Starting time: Immediate start!

We are a 5
* rated shop within the busy Camden market. We value most our customer experience and stock a range of over 100 teas from all over the world for customers to enjoy hot or cold in store or to take home in retail packs.