Account Manager

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A place where heritage and creativity are infused with the values of care, passion, entrepreneurship, and excellence.

A place where dedicated and diverse professionals each contribute to an inspiring and unique environment.

A place for careers to grow and flourish, and where our sustainable foundation nourishes talents and futures.

LA PRAIRIE. CREATE A BEAUTIFUL IMPACT.

Location: London, GB, WC1V 6RL

Contract Type: Permanent - full-time

Description:

Are you passionate about luxury skincare and exceptional customer experience? We're hiring!

Due to expansion, La Prairie is looking for dynamic Account Managers for key London flagship stores in early 2025. We would love to hear from candidates considering their next move in luxury beauty who would like to be considered for future Account Manager vacancies.

Our Account Managers have varied roles, including implementing effective weekly business plans and working towards maximizing retail performance targets. Successful candidates will have the opportunity to work with our existing clients and recruit new customers. Depending on the location, you may utilize our beauty room to enhance customer experience and host on/off counter events.

Main Responsibilities

• Achieve sales using La Prairie’s selling and training guidelines.
• Set weekly and monthly targets for the team and counter.
• Conduct traffic stops with new launches or marketing promotions.
• Listen to and identify customer needs.
• Invite every customer for a skincare consultation.
• Proactively organize external events to generate business.
• Ensure the counter is fully stocked and products are displayed per visual merchandising guidelines.

Applicants must demonstrate the following skills and experience:

• NVQ Level 3 in Beauty Therapy (not essential but preferred).
• Experience providing high-quality skincare treatments to clients.

In return, La Prairie offers:

• A competitive salary and discretionary commission scheme.
• 33 holiday days (including bank holidays).
• Generous product allocation and discount.
• Long Service Awards starting after 3 years of service.
• A free product with each new launch.
• Contributory pension scheme with 5% employer contribution.
• Employee referral bonuses.
• Annual performance reviews to support your career growth.