Prada Beauty Advisor, Harrods

Prada Beauty Advisor, Harrods (37.5 Hours) – L'Oréal Luxe

Prada Beauty Advisor, Harrods (37.5 Hours) role at L'Oréal

Prada Beauty challenges conventional beauty standards, empowering individuals to express their unique identities. We believe beauty is about individuality, self-expression, and embracing what makes each person unique. We champion free-thinking, avant-garde ideas, fuelled by cutting-edge technology and boundless creativity, to offer infinite possibilities for self-reinvention and exploration. At Prada Beauty, we encourage experimentation and invite everyone to discover their own distinct expression of beauty.

Join us in shaping the future of beauty!

Who We Are Looking For

• A Beauty Guru:
  You're passionate about all things beauty and love sharing your expertise. You’re a pro at giving personalised advice and helping people find the perfect products that make them feel empowered.
• A Connection Creator:
  You’re natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique style, and helping them create a beauty routine that expresses who they are.
• A Trendsetter:
  Being active on social media, you’re always on top of the latest beauty and wellness trends. You know how to connect with people both online and in person, building a community around your passion for beauty.
• A Go-Getter:
  You’re driven, ambitious, and love a challenge. You’re excited to create innovative in-store experiences and achieve great results.
• A Prada Beauty Ambassador:
  You’re a true believer in the Prada Beauty mission and values and can’t wait to represent the brand.

What You Will Be Doing

• Elevating Customer Experience
  • Act as a Prada Beauty brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards.
  • Maintain a strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalized recommendations.
  • Deliver the Prada Beauty service model, ensuring a premium and personalized experience for every customer.
  • Demonstrate products confidently, share the brand history, and offer tailored product knowledge, tips, and techniques to meet customer needs.

• Driving Retail Performance
  • Achieving Sales Targets:
    Consistently achieve individual and counter sales goals as agreed with your line manager.
  • Building Client Relationships:
    Proactively build authentic relationships with customers, both in-store and through digital channels, fostering loyalty and repeat business.
  • Promoting Events and
    
    Activities:
    
    Inform new and existing customers about upcoming in-store events, promotions, and brand activations.
  • Creating Engaging Experiences:
    Design and execute innovative, engaging events and animations that drive customer interest and excitement for Prada Beauty.
  • Brand Advocacy:
    Represent Prada Beauty and share your expertise on internal and external social media platforms, adhering to company guidelines.

• Operational Excellence
  • Teamwork and Training:
    Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise.
  • Administrative Responsibilities:
    Complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail).
  • Maintaining Counter Standards:
    Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment.

• Support and Development – Invest in Your Future with L'Oréal Luxe
  • Comprehensive Onboarding:
    Dynamic blend of in-person and online modules during the first three months, covering brands and culture. You’ll become part of the L’Oréal Luxe community.
  • Continuous Learning:
    Ongoing training and mentorship with your Area Manager, Education Manager, and peers, developing service excellence, retail best practices, skincare, makeup, and fragrance.
  • Immersive Brand
    
    Experience:
    
    Connect with the Be Luxe Community at our head office in White City, London, for an immersive training induction.
  • Exclusive Product Previews:
    Hands-on with the latest innovations at regular training events.
  • On-Demand Learning Resources:
    Access internal…