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Global Customer Care Ops Manager - Lead & Optimize

Job in London, Greater London, W1B, England, UK
Listing for: MATCHESFASHION
Full Time position
Listed on 2026-02-25
Job specializations:
  • Retail
    Customer Service Rep, Retail & Store Manager
Job Description & How to Apply Below
An established industry player in luxury retail is seeking a dynamic Customer Care Operations Manager to lead their team in delivering exceptional service. This role involves taking ownership of operational performance, coaching a diverse team, and driving initiatives that enhance customer care. You'll work closely with various departments to ensure a seamless experience for customers while championing employee engagement. If you're passionate about eCommerce and have a knack for data-driven decision-making, this opportunity in the heart of London could be your next career move.
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