Customer Service Specialist - Skincare

Overview

We are seeking an enthusiastic and customer-focused Skincare Specialist to join our client within a private, community-focused pharmacy environment. This is an excellent opportunity for individuals passionate about skincare and personal care, looking to develop their knowledge and grow in a supportive setting.

As a Skincare Counter Specialist, you will be the first point of contact for customers, providing skincare advice, assisting with product recommendations, and ensuring a welcoming experience at the counter.

• Enthusiastic, reliable and highly customer-focused, with a genuine interest in skincare and a strong desire to develop knowledge within medical-grade products.
• Confident supporting customers and practitioners, including aestheticians and clinic teams, by providing informed product guidance and recommending suitable solutions to drive sales and enhance treatment outcomes.
• Commercially aware with a proactive approach to identifying sales opportunities, building rapport and promoting product.
• Strong interpersonal and communication skills, comfortable consulting with both customers and industry professionals to understand their needs and deliver tailored recommendations.
• Previous retail or sales experience is advantageous but not essential - full training will be provided, including support to complete a Pharmacy Counter Assistant qualification.
• Positive, team-oriented attitude with a willingness to learn, grow and contribute to a high-performing team.

• Enthusiastic, reliable, and customer-oriented with a passion for skincare.
• Strong interpersonal skills with a positive, approachable attitude.
• Previous retail or sales experience is advantageous but not essential.
• Willingness to undertake training (pharmacy counter assistant course provided).
• Open to candidates returning to work or seeking a stable, customer-facing role.
• A genuine interest in learning about new products and helping customers.

Ready to lead with confidence and make a real impact?

Apply now to join a brand that celebrates individuality, champions fun, and knows that great results come from great people.

To apply,  to Isabella Nally - i

Please note, due to a large volume of applications, we are unable to speak to everybody. If you do not hear back from our team within 48 hours, your application will be unsuccessful