Retail Food Service Specialist - Scotland and North

The Role

We’re looking for someone who is passionate about great food, safe operations, and creating a consistent experience for customers and store teams. In this role, you’ll support our company‑owned and franchise stores across Scotland and the North of England, helping them deliver food that is safe, high‑quality, and aligned with our brand standards.

• Support stores in delivering safe, consistent, customer‑focused food operations.
• Coach leaders and teams to meet food safety, brand, and partner requirements.
• Provide practical guidance on food‑related activities, including new launches, pilots, and format changes.
• Use data and insight to identify risks, spot opportunities, and help stores improve performance.
• Work closely with colleagues across trading, operations, and partner teams to ensure processes land well in stores.
• Support day‑to‑day partner relationships, including audit and equipment suppliers, when needed.
• Be available to help with urgent or critical food‑related situations.
• Contribute to a culture that values learning, continuous improvement, and trying new approaches.

• Strong understanding of food safety and food service operations, ideally with advanced food hygiene knowledge.
• Confidence coaching and influencing others in a fast‑moving retail environment.
• Ability to balance detail with practical problem‑solving.
• Comfort working independently across a wide geographic area.
• A collaborative mindset and a willingness to support colleagues beyond your core stores.
• A positive, open approach to change and new ways of working.

Your work will shape how our food service and food retail operations show up for customers every day. You’ll help stores deliver safe, reliable, and enjoyable food experiences — and your insight will help us keep improving as we grow.

At BP, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity.

There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Reinvent your career as you help our business meet the challenges of the future.

Apply now!