Management, Retail & Store Manager

London is our home and our stores are a sanctuary for our customers to immerse themselves in elegance and an elevated shopping experience. Therefore, we are always looking for the best talent to lead our locations in this city. We currently have a number of exciting Store Management opportunities in Central and Greater London. Whether you’re a Sales Manager, Assistant Store Manager or Store Manager – we want to hear from you!

As part of our Retail team, you would be joining us on a full-time permanent basis, responsible for ensuring your store delivers our exceptional service targets, drives our business objectives and exceeds sales targets for the location.

What the store management team will be doing

• Leading the store team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided
• Managing the overall store operations and performance
• Planning the long-term Store goals
• Managing stock levels and making key decisions about stock control to minimise loss
• Ensuring that promotions, sales and merchandising instructions are carried out to expected standards
• Taking responsibility for recruitment and retaining talent
• Conducting regular performance reviews and probation reviews

As Supervisor or Assistant Store Manager, you will be assisting the Store Manager with the above duties, acting as an enabler to deliver the common goal.

What you’ll ideally bring to the role

• You'll have relevant experience in a similar role
• A passion for premium or luxury product helps, but we're open to all retail backgrounds
• Have a proven track record of increasing overall business performance
• Have a proven track record of delivering exceptional customer service through your team
• Be highly visual and have excellent commercial product management skills
• Be able to flex between the customer service, operational, technical and visual elements of the role
• Be confident working under pressure and thrive in a fast-paced retail environment
• Be self-motivated, focused and driven to achieve team and individual goals
• Be a great people manager/supervisor, able to bring the best out of your team
• Have good written and verbal communication skills

What we'll do for you

• Seasonal business wear allowance
• Generous employee discount
• Rewarding bonus and commission structures
• Wellbeing and financial support through our Employee Assistance Programme
• Fully funded health support through our medical cash plan
• Fitness discounts
• Family friendly policies including enhanced parental pay
• Employee referral scheme
• Career development opportunites

Apply now to start your story at Reiss...

#We Are Reiss

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect

We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.