Customer Care Advisor - FTC

Join to apply for the Customer Care Advisor - 5M FTC role at Wolverine Worldwide

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

We’re looking for a Seasonal Customer Care Assistant to join us on this exciting chapter. If you’re passionate about delivering exceptional service, thrive in fast-paced environments, and want to be part of a team that really cares, this could be your moment.

• Providing outstanding customer care across phone, live chat, email, and social channels
• Becoming a product expert and delivering personalised shopping experiences
• Navigating multiple systems with confidence and precision
• Collaborating with a team that celebrates strength, spirit, and inclusion

• 1+ year experience in customer care
• Working to stretched targets
• Strong communication
• A positive, adaptable attitude and attention to detail
• A love for fast-paced environments and empowering women
• Fluent in English Verbal and Written
• Detail Oriented and highly organised
• Excellent follow up and follow through

• Generous clothing allowance + 60% off SB merchandise
• Flexible working, bonus scheme, and studio class discounts
• Inclusive policies for maternity, paternity, adoption, and childcare support
• A culture that stands up, speaks out, and celebrates diversity

Please note:

this role requires flexibility to work days and weekends and is a 5-month fixed-term contract. Starting date for this role is from October 2025. We only accept full-time applications - you must be available to work 40 hours per week.

• Entry level

• Full-time

• Other

• Retail Apparel and Fashion

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.