Luxury, RTW brand - Client Advisor

Our client is a highly prestigious, luxury ready‑to‑wear brand with a focus on Bridal, RTW and Homeware.

We are looking for a retail professional with a passion for luxury brands to join them, who drives sales and delivers highly personalized, luxury shopping experiences for Ready‑to‑Wear and Made‑to‑Order clients. Key responsibilities include managing the full sales cycle, maintaining deep product knowledge, and catering to elite, high‑net‑worth clientele.

Hours:

9am – 6pm, Monday – Sunday. Commission is also included.

• Personalized Service: Deliver an elevated shopping experience by providing bespoke styling advice and customised solutions tailored to the client’s preferences.
• Sales Targets: Drive sales and surpass targets by utilising expert product knowledge and exceptional sales techniques across both Made‑to‑Order and Ready‑to‑Wear services.
• Relationship Management: Build and nurture long‑term relationships with existing, new and VIP (Very Important Client) customers.
• Trend Awareness: Stay up to date with fashion trends, seasonal collections and high‑end craftsmanship to provide informed style recommendations.

• Team Leadership: Act as a mentor to junior associates, provide support during busy periods and help troubleshoot client or service issues.
• Store Standards: Work closely with store management to ensure retail strategies align with brand standards and maintain the luxurious presentation of the boutique.

• Experience: Typically 3 or more years of luxury retail experience with a proven track record of managing VIP clients and exceeding sales targets.
• Communication: Excellent written and verbal communication skills.
• Professionalism: A proactive, self‑motivated attitude with a high degree of organisational skill and the ability to work under pressure during high‑traffic periods.

We are an equal‑opportunities employer who puts expertise, energy and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.