Colleague - Highgate Express
Listed on 2026-06-09
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Retail
Customer Service Rep, Retail Associate/ Customer Service, Retail Sales, General Retail
Location: Greater London
Tesco UK
• London
• Permanent
• Working hours 15
• Apply by 12-Jun-2026
Days From time To time Wed 15:00:00 23:00:00 Thu 15:00:00 23:00:00
Tesco's policy offers new colleagues a minimum of 16 guaranteed hours each week, but you can work fewer hours (minimum 12). The table shows the periods of time in the week we'd like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be.
We support flexibility for our colleagues, so if the times you are available to work match closely but not exactly to the times we advertise, we'd still love to hear from you.
- Being a colleague in one of our stores means you will help serve our shoppers better every day.
- You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard, with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you – from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life's moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
- Read more about the benefits we have available for our colleagues.
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about store performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day". Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself short, we are a place where everyone’s welcome.
We…
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