Master Chocolatier

Master Chocolatier – Flagship Store Piccadilly

We are looking to hire a Master Chocolatier to join our highly experienced team at our Flagship Store in Piccadilly. The role involves creating and customizing chocolate for in‑store customers, maintaining product quality, and representing the Lindt brand.

• Temper chocolate and prepare custom products for consumers daily
• Take care of the Maître counter and check product freshness
• Ensure compliance with Food Health and Safety and Quality requirements
• Act as Lindt brand ambassador and chocolate expert through demonstrating expertise, making and selling quality products
• Differentiate Lindt from the competition and deliver the ultimate brand experience in store through showcasing our craftsmanship
• Create an exclusive experience to demonstrate the art of chocolate making at Lindt
• Serve as a primary contact for retail staff in addressing product‑related questions and concerns; ensure important issues are escalated and addressed in a timely manner
• Support and participate in chocolate education & demos showcasing Lindt’s craftsmanship and expertise with our customers and key stakeholders
• Effectively articulate the Lindt quality difference to our customers and key stakeholders

• Strong passion for premium chocolate and great attention to detail
• Some experience working with chocolate or confectionery, with a passion to learn all things chocolate from our Master Chocolatiers
• Completion of Baking and Pastry Arts program would be ideal but not essential
• Previous experience in the CPG industry, preference for retail or food service

Internal Level 1B. For the Master Chocolatier position, the salary range is £32,000 – £40,000.

In return for everything you bring, we offer an exciting role in a fast‑growing organisation, an environment supporting your career aspirations, with a competitive compensation and benefits package including bonus, pension, life cover, chocolate allowance, chocolate give‑aways, chocolate discount, birthday day off and more.

This role is based in our Flagship Store in Piccadilly, London, 40 hours per week.