Host, Retail, Customer Service Rep

Host – Luxury Retail Store

We are currently recruiting for a Host to join a prestigious luxury maison in London.

This is a fantastic opportunity for someone passionate about client experience and luxury service, acting as the first point of contact within an elegant and high-profile boutique environment.

• Delivering a warm, professional welcome to all clients, ensuring an exceptional first impression
• Managing client flow and coordinating appointments within the boutique
• Supporting the sales team by facilitating a seamless client journey
• Maintaining the boutique atmosphere to the highest luxury standards
• Assisting with hospitality, including refreshments and client comfort
• Liaising with internal teams to ensure smooth day-to-day operations

• Impeccable presentation and communication skills
• A confident, calm, and service-driven approach
• Previous experience in luxury retail, hospitality, or front-of-house
• Strong organisational skills and attention to detail
• A proactive and team-oriented mindset

This role is ideal for someone who thrives in a client-facing environment and is passionate about delivering a world-class luxury experience.