Store Manager, Retail & Store Manager

Our Store Managers are inspirational role models who aspire to continuously improve! CELEBRATE LIFE & EXPRESS LOVE Flagship Store Manager
- Ernest Jones
- Stratford City We are thrilled to be opening a brand-new Ernest Jones flagship store at Westfield Stratford City-a bold, beautiful space designed to elevate the customer experience and showcase our exceptional jewellery and watch collections. This is a rare opportunity to play a pivotal role in bringing a new store to life from day one. As our Store Manager, you'll have the unique chance to build and shape your own team, embed an inspiring culture, and create unforgettable moments for customers in one of the UK's most vibrant retail destinations.

As Store Manager here at Ernest Jones in Stratford City you'll be responsible for achieving the store's targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. You'll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.

You'll also be responsible for consistent compliance with company instructions, policies and processes and will be responsible for control of costs, payroll, shrinkage and expenses for the store. You'll also oversee the planning and organisation of operational activities within the store. We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations.

Become a special part of creating incredible memorable events for our clients! At Ernest Jones you'll devote your time to establishing excellent relationships with our clients, to ensure that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world's most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items that they are guided by your experience and knowledge to select the perfect piece to mark their occasion.

The experience of working in Jewellery and Watch retail is truly unique - join us and be part of something special! Could you be the finishing touch that makes our team complete? Are you the perfect gem? We're looking for suitable candidates to demonstrate the following:
An excellent track record of successfully achieving KPI's.

Experience of holding accountability for managing the commercial performance of a store.

Experience of leading store teams.

Experience of target-setting and interpreting business data. An ability to inspire, coach and develop your team to maximise potential and performance. Proven track record of role modelling and consistently delivering amazing customer experiences. Clear passion for our products and ability to put yourself in our customers shoes. A competitive spirit. Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards.

What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews.

We recommend to regularly check your emails to ensure you don't miss any updates with your application. Your Rewards Upon joining us as a Store Manager you'll be supported from day-one through our bespoke Management Induction programme, which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal 'Signet Jewellery Academy'.

In addition to being able to access dedicated Learning & Development resources, you'll also achieve the following benefits:
Competitive salary including sales incentives. Generous…