Regional Makeup Artist

Position

Regional Makeup Artist – Home Store, John Lewis Oxford Street (covering London doors).

Contract:

Permanent, 37.5 hours/week, any 5 in 7 days.

CHANEL is an independent luxury fashion and beauty house, committed to creativity, sustainability and exceptional client experience.

• Build long‑lasting client relationships through tailored, memorable experiences in‑store and digitally.
• Deliver expert, personalised makeup consultations that captivate and educate clients.
• Share product benefits, category knowledge and application techniques with confidence to clients and colleagues.
• Host masterclasses and in‑store events to elevate the makeup category.
• Use clienteling and data capture tools to actively recruit new clients and grow the client portfolio.
• Help achieve individual and counter sales targets & KPIs.

• A collaborative and team‑first mindset.
• A passion for client experience.
• The ability to quickly build rapport and create meaningful client connections.
• Confidence in delivering makeup masterclasses and engaging events.
• A strong understanding of makeup artistry.
• Experience in a client‑facing retail environment.

• Creating memorable experiences for clients.
• Working in a collaborative environment that encourages people to perform their best.
• Providing coaching and guidance to team members on all aspects of makeup, empowering them to confidently deliver exceptional customer service and achieve sales goals.
• Using empathy and insight to understand client needs.
• Contributing to company‑wide sustainability initiatives.

The opportunity to be part of a globally recognised luxury brand, to take ownership of your impact within CHANEL and to receive additional makeup training to develop your skill set.

• Private medical insurance covering pre‑existing conditions and the option to add family members.
• Online GP app with 24/7 appointments available within 24 hours.
• Cycle scheme participation for a tax‑free bike and/or accessories.
• Pension, life assurance and retail discounts across multiple retailers.
• Employee assistance programmes and other support lines.
• Arts & culture ticket discounts across major London attractions.
• CHANEL product discounts and employee‑only sales.
• Service awards programme offering CHANEL products, retail vouchers and additional holidays across milestones.