Tesco Colleague - Malden Extra
Listed on 2026-06-18
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Retail
Retail Sales, Customer Service Rep, Retail Associate/ Customer Service
Location: Greater London
Availability Window
Days From time To time Sun 10:00:00 18:30:00 Sat 10:00:00 18:30:00
Our Tesco Colleague rate of pay starts from 13.28 an hour; this increases to 14.55 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Responsibilities- Help to serve our shoppers better every day.
- Meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Possibly offer stability or flexibility to suit your lifestyle, or opportunities to progress your career.
- Know your customers, serve them with passion and pride; give great natural service.
- Be passionate and knowledgeable about the products and services within the store.
- Work across the store in our service, picking and replenishment areas where required.
- Apply the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Make decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Be knowledgeable about your store's performance, understand your part and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Live our values, make everyone feel welcome and always follow our policies.
- At times, you may be required to accept deliveries into the store.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, so they leave the store having experienced a great shopping trip.
- Take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be punctual, well presented and ready to be a brand ambassador.
Availability of flexible working arrangements and the opportunity for flexible hours within availability windows.
Pay rates starting from 13.28 an hour with increases for stores within the M25.
Support for work‑life balance including various part‑time options.
Legal & EEO InformationWe accept candidates over the age of 18 for roles that require working before 6:15 am or after 9:45 pm or roles such as warehouse, beers, wines and spirits, counters, bakery and driving.
We are a disability‑confirmed leader and committed to providing a fully inclusive and accessible recruitment process.
We are an equal opportunity employer and welcome applicants of every background.
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