Sales Manager | Kingston

What’s the role about?

Join our dynamic Retail team in Kingston as a Sales Manager. In this pivotal new role, you’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.

• Previous experience of supervising a team
• Strong background in a customer facing role ideally within a premium or luxury environment
• Ability to guide and coach others
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast‑paced retail environment
• Have excellent communication and interpersonal skills
• Have excellent organisational and decision‑making skills
• Excels under pressure

• Delivering a premium, genuine and tailored customer service experience which exceeds our customers’ expectations
• You act as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
• Drive sales by monitoring the team’s KPIs and leading by example with exceptional service
• Work with the store leadership team to ensure clarity of business plan is cascaded throughout the team
• Providing an in‑depth knowledge of our brand and our products to our customers and your team
• Actively engage and undertake duties that support the store operations
• Delivering team briefs and contribute to team meetings
• Supporting the store management in assisting with team development

• Business wear allowance
• Employee discount up to 75%
• Sales and service bonus scheme
• Refer a friend bonus scheme
• Long Service bonus scheme
• Contributory pension scheme
• Structured training and development programs
• Employee Assistance Programmes:
  Retail Trust and Life Works
• 25 days of holiday

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief.

Every individual will be treated with respect.