Retail Security Officer

Pay & Schedule

Pay rate: 14.54

Various shifts (to be discussed at interview)

Mitie is looking for a Retail Security Officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

• Hold a current SIA licence or SIA certificates (training for a licence can be provided in some circumstances).
• Full 5‑year checkable employment/education history; failure to provide may result in withdrawal of offer or termination.
• Ability to work varied shifts.
• Commitment to maintaining a safe environment.

• Deliver industry-leading customer service.
• Deterrent violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to support the reduction of crime and stock loss.
• Liaise with store management teams.
• Liaise with the Police and crime partners to foster a working relationship that supports the reduction of crime in store.
• Wear body‑worn CCTV to support the reduction of crime and increase colleague and customer safety.

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA re‑licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments during the recruitment process, please let us know.