E-Commerce Executive

E-Commerce Executive

Knightsbridge

Up to £36,000 per year based on experience

Our client is a leading luxury resale business specialising in the buying and selling of highly sought‑after designer handbags, fashion, accessories, and fine jewellery. With multiple boutiques across London and a growing international presence, the business has established itself as a trusted destination within the luxury fashion market.

As the company continues its expansion, they are seeking an ambitious and detail‑oriented E‑Commerce Executive to support their online operations and deliver an exceptional experience for both clients and consignors.

This full‑time role combines e‑commerce operations, product management, client engagement, and sales support. Working across multiple Knightsbridge locations, you will play a key role in ensuring products are accurately processed and presented online while maintaining the highest standards of customer service.

This position is ideal for someone with a passion for luxury fashion, excellent organisational skills, and the ability to thrive in a growing business.

• Manage product onboarding and inventory using internal systems.
• Create engaging and accurate product descriptions for online listings.
• Photograph new arrivals and maintain high visual merchandising standards online.
• Ensure products are processed and uploaded efficiently.
• Maintain accurate stock control and inventory management.
• Keep stockrooms organised and support luxury retail presentation standards.
• Respond to customer enquiries via email, social media, and messaging platforms.
• Build strong relationships with clients and consignors.
• Support pricing requests and consignor communications.
• Assist with in‑store appointments and sales activities when required.
• Identify upselling opportunities and contribute to sales growth.
• Support operational projects and process improvements.

• Previous experience within luxury retail, e‑commerce, customer service, or a client‑facing environment.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Highly organised with excellent time‑management skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Confident working independently and as part of a team.
• Commercially aware with a customer‑focused approach.
• Experience using Shopify, Consign Cloud, or similar e‑commerce platforms is advantageous.
• Passion for luxury fashion, accessories, and the resale market.

• Salary of £33,000 – £36,000 per year based on experience.
• Excellent career development and progression opportunities.
• Exposure to some of the world's most sought‑after luxury products.
• Supportive and collaborative team environment.
• Work across multiple luxury retail locations in Knightsbridge.