Mobile Retail Sales Consultant Flagship doors, Selfridges, Harrods, John Lewis

Mobile Retail Sales Consultant - (London Flagship doors, Selfridges, Harrods, John Lewis)

Department: Retail

Employment Type: Permanent - Full Time

Location: All Brands, London

At ELEMIS, our people are at the heart of everything we do. Founded in 1989, we are a global British luxury skincare brand and proud B‑Corp. Today, ELEMIS operates across multiple markets, with strong presences in both the UK and U.S, and a growing international footprint.

Our award‑winning products and treatments blend nature’s finest botanicals with advanced scientific innovation, delivering high‑touch luxury experiences that are thoughtfully tailored to each individual. We welcome applicants of all genders, backgrounds, and experiences, and are committed to creating an inclusive environment where everyone can thrive.

As a Retail Sales Consultant at ELEMIS, you’ll drive retail performance through exceptional client engagement, expert product knowledge, and a highly personalised, consultative approach.

You’ll create elevated, results-focused retail experiences that build long‑term client loyalty and maximise every sales opportunity. Using your skincare expertise and ELEMIS consultation tools, you’ll confidently guide clients to the right products and routines for their individual needs.

You’ll play an important role in growing a strong and engaged client base—ensuring every interaction supports conversion, retention, KPI achievement, and brand advocacy, while bringing the ELEMIS brand to life in a premium retail environment.

• Passionate about skincare, retail, and delivering outstanding client experiences
• Experienced in luxury retail, sales, or beauty environments
• Confident in a consultative selling approach and making personalised recommendations
• Proven track record of achieving targets in a KPI‑driven environment
• Skilled at building strong client relationships and encouraging repeat business
• A clear communicator who can engage and build trust with a wide range of clients
• Comfortable using (or open to learning) skincare technology
• Motivated to deliver results while contributing to a collaborative team environment
• A positive and inclusive team player who values diversity and different perspectives

• Generous staff discount on ELEMIS products and spa treatments, plus L’OCCITANE Group brands
• Enhanced parental leave policies (including maternity, paternity, and shared parental leave)
• Income Protection and Life Assurance
• 27 days holiday plus your birthday off
• Company pension scheme
• Employee Assistance Programme for you and your family
• Cycle to Work Scheme, Season Ticket Loan, and service awards
• Structured training in skincare expertise, consultation skills, and product knowledge
• Ongoing development opportunities to support your career growth
• A supportive, inclusive workplace where you can succeed and grow
• The opportunity to build your own client base and make a visible impact on business performance