Customer Assistant - Operations Colney

Work Pattern

Thursday 16:00-22:00
Friday 16:00-22:00
Saturday 16:00-22:00

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind‑the‑scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail. Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed. Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Stock, deliveries, and all vital behind‑the‑scenes work ensuring the shop floor stays full, clean, and ready for customers.
• Maintain product flow with urgency and accuracy.
• Work across the wider store, supporting colleagues in various functions.

• Flexibility to adapt to shifts and store demands.
• Digital confidence using tools to track deliveries and manage stock.
• Team‑player mindset, supporting and collaborating with coworkers.

This is a role for people who move with purpose. Are you ready for it? Take your marks and apply today.