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Digital Retail Returns Optimisation Lead

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Marks and Spencer
Full Time position
Listed on 2026-07-06
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail Support
Salary/Wage Range or Industry Benchmark: 30000 - 40000 GBP Yearly GBP 30000.00 40000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Marks and Spencer is looking for a professional to support the Online Returns operation in Greater London. Your role will involve ensuring returns are processed efficiently and identifying improvements to enhance the customer experience.

You will collaborate with various teams and stakeholders to streamline operations and contribute to a positive returns journey. The position emphasizes strong analytical skills, organization, and effective communication within a fast-paced retail environment.

Join us for a rewarding career with excellent employee benefits that enhance your personal and professional wellbeing.

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