Retail Supply Chain Planner - FTC

RETAIL SUPPLY PLANNER – KIEHLS (Maternity Cover) - Trafford or London Gateway

Want to get retail planning experience? Work as part of a multi divisional team? Then this role could be for you!

As the Retail Supply Planner, you will support our retail stores by managing and implementing inventory and planning strategies that optimize stock in all our locations whilst delivering strong on shelf availability (OSA), optimized store coverage, and minimising waste.

You will play a pivotal role in product launches, planning for seasonality and peak trading to ensure our plans align with commercial and brand objectives.

Working closely with cross‑functional teams, you will analyse sales patterns, anticipate demand, and refine planning methodologies to maintain a balance between efficiency and the elevated in‑store experience our customers expect.

This is a crucial role for Kiehl’s given the size of retail in the brand with lots of senior stakeholder exposure. This role reports into the Head of D2C/Boutiques and sits within the multi‑divisional ecommerce supply chain team. It requires regular visits to stores, so we are looking for someone who also wants to engage with our store teams.

• Inventory Management:
  Ownership and management of replenishment calculations adapting the approach based on campaigns, BAU and peak periods. Review sales data, stock levels, and inventory‑related costs in market and provide recommendations to drive improvement and anticipate risks. Ensure adherence to internal control measures through monthly sales and stock reconciliation reviews and reporting.
• Catalogue Management:
  Ongoing review of the product catalogue for all SKU types, ownership of planning and inventory parameters for new and discontinued SKUs, and optimizing the catalogue based on store tiering systems to achieve commercial objectives.
• KPI Management:
  Deliver and report the KPIs in line with the company targets – On‑Shelf Availability, Waste, Days Cover.
• Operational Excellence:
  Maintain optimal stock levels across all stores, ensuring availability while minimizing obsolescence and waste. Partner across teams covering order‑to‑delivery, identifying and coordinating solutions to any supply chain challenges.
• Continuous Improvement:
  Optimize the operational execution of our retail stores – continuing to refine processes and implement new initiatives to improve accuracy, efficiency, and agility. Support the brand retail team in the planning and execution of projects including new store openings, closures, and campaigns.
• Stakeholder Relationship Management:
  Build an understanding of “life in store” through store visits & close collaboration. Communicate and interact with stores & retail management on a regular basis to ensure optimum service and an exceptional in‑store experience. Partner with key stakeholders (Planning, DC, Retail, IT) to drive improvements in end‑to‑end processes and ensure optimal ways of working. Collaborate with both the L’Oréal European retail supply team to identify and implement best practices.

Preferably proven experience in retail supply planning, inventory management, or a related field within a retail environment.

Strong analytical skills, with an ability to interpret data and translate insights into action.

A meticulous and organized approach, with a keen eye for detail and a commitment to excellence.

An enthusiasm to learn, overcome challenges and mobilize change/improvements.

Exceptional communication and collaboration skills, with an ability to navigate cross‑functional relationships.

• Technical
  
  Skills:
  
  Advanced Microsoft Excel (Power Query experience advantageous)
• SAP, MARs, and Anaplan experience advantageous.

Our industry‑leading award‑winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive.

Enjoy perks like money‑saving offers, free mortgage advice, share options, and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, Cera Ve, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritize what matters most.

Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top‑notch leadership programs and monthly expert talks. And there's lots more too!