Luxury Sales Associate

For nearly 200 years, Mackintosh has been a renowned innovator in coat‑making, recognized globally for its exceptional craftsmanship and expertise in rubberized fabric. Known for its signature outerwear, Mackintosh combines tradition with modernity by continuously evolving its designs. The brand also delivers unique style through its Mainline collection and collaborations with leading names in the fashion industry. Mackintosh remains a benchmark for quality and artistry in luxury outerwear.

Mackintosh is seeking two talented Luxury Sales Associates full‑time positions at our Greater London location. This on‑site role involves delivering exceptional customer service, assisting shoppers in selecting items, and maintaining in‑depth knowledge of Mackintosh products. You will help with managing inventory, executing visual merchandising standards, processing sales transactions, and contributing to the achievement of store targets. As the face of the brand, you will embody Mackintosh’s values and deliver a premium shopping experience.

• Customer service and communication skills to engage professionally and warmly with clients.
• Sales, negotiation, and problem‑solving abilities to meet and exceed sales targets.
• Attention to detail to manage inventory, stock replenishment, and maintain visual merchandising standards.
• Teamwork and adaptability to collaborate effectively with colleagues in a fast‑paced retail environment.
• Knowledge of luxury fashion or retail sales experience is highly desirable.
• Passion for high‑quality craftsmanship and an understanding of Mackintosh’s brand identity and values.
• Flexibility to work varying shifts, including weekends and holidays.

Availability:
Full Time / 40 hours a week.