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Guest Experience & Ticketing Specialist

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Horniman Museum and Gardens
Full Time position
Listed on 2026-07-11
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21000 - 27000 GBP Yearly GBP 21000.00 27000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

The Horniman Museum and Gardens in London is seeking an outgoing, customer-focused team member for Retail & Admissions. You’ll welcome visitors, sell tickets, memberships, and a range of retail products, and ensure a warm, engaging experience for guests of all ages.

In this role you’ll upsell memberships, communicate benefits, and help meet income targets while acting as a knowledgeable ambassador for the Horniman’s collections and public programme.

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