Front of House Assistant

Are you looking for a flexible role with a difference? Want to work for a company named in The Sunday Times Best Places to Work 2024? Bring the energy. Make every moment count. Are you passionate about live events and love delivering exceptional customer experiences? We’re looking for enthusiastic, friendly and flexible people to join our Front of House team at the legendary Eventim Apollo.

This is a varied, hands‑on role where you’ll rotate across different areas of the venue.

• Serving drinks behind our bars
• Welcoming guests, checking tickets and showing them to their seats
• Assisting with the cloakroom or helping with merchandise sales

You’ll be part of a dynamic team that keeps everything running smoothly from doors open to final encore.

• Proactive, approachable and positive with a warm, guest‑first attitude
• Bar experience, plus confidence in cash handling and customer service
• Ability to stay calm and collected in a busy, fast‑paced environment
• Enjoy working in a team and communicating with all types of people
• Flexible and available for weekday and weekend evening shifts

• Full training on our systems and processes—no need to be a venue pro from day one
• A chance to work at one of London’s most iconic venues
• Variety in every shift, and the chance to be part of incredible live experiences
• A fun, supportive team and a workplace where your energy and ideas matter

You will be based at the venue located at 45 Queen Caroline Street, Hammersmith, W6 9QH
. You need to be available to work evenings and weekends and sometimes afternoon for matinee theatre performances. You’ll receive the rota a month in advance and select your availability.

We will be interviewing from 20 July and are looking for people to start work with us on 20 and 25 August 2026.

AEG is an inclusive organisation where we value everybody’s contribution. We empower and trust our people to do the right thing. We go the extra mile for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.