Store Colleague
Listed on 2026-07-17
-
Retail
Retail Associate/ Customer Service, Stocking, Cashier, Retail Support
Location: Greater London
Job Description
Posted Monday 13 July 2026 at 00:00 | Expires Saturday 18 July 2026 at 23:59
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni‑channel retailer of Sports Fashion, Outdoors and Gyms with colleagues working in stores across several retail fascias in many markets around the world.
JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE
100 publicly quoted company since 2019, continuing to grow in the UK and internationally.
We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be part of this successful company and help us achieve this you will have the desire to ingrain our strategic goals of being a people‑led, innovative and customer‑focused organisation that provides operational excellence while identifying new areas of growth as part of our day‑to‑day objectives.
Role OverviewAt JD Group, we don’t just keep up with the game – we set the pace. As a Store Colleague you will play an important role in delivering outstanding experience every day, helping customers feel valued, supported, and excited about our products.
You’ll bring energy to the shop floor by greeting customers confidently, keeping displays looking sharp, replenishing stock, and maintaining high service and presentation standards. With a positive attitude, great teamwork, and a passion for helping people you’ll help keep the store running smoothly and showcase the high standards we are known for.
If you’re ready to step into a fast‑paced retail environment, learn new skills, and be part of a supportive team, this is your opportunity to make an impact and build a strong foundation for your future career.
Key Responsibilities- Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
- Use in‑store devices to check stock, share product options, and support the full customer experience.
- Keep the shop floor clean, tidy and fully replenished, ensuring displays stay fresh and on‑brand.
- Support day‑to‑day store tasks, including till work, restocking, and following all safety and store guidelines.
- Positive, enthusiastic approach suited to a fast‑paced, customer‑focused retail environment.
- Strong communication skills, confident in engaging customers and working as part of a team.
- Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
- Flexibility to work various shifts, including weekends, evenings and busy seasonal periods.
- Genuine passion for JD’s brands, trends and the latest products.
- Proactive attitude, confident in approaching customers and supporting sales opportunities.
- Strong attention to detail, ensuring the shop floor always looks sharp and ready.
- Self‑motivation, with a desire to improve and progress within JD Group.
We are proud to be an equal‑opportunity employer, committed to creating a workplace where every colleague is valued, respected and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues, regardless of background, identity or lived experience, can thrive and contribute meaningfully. As part of our successful and constantly evolving company you will be encouraged to embrace and uphold our strategic priorities: putting people first, leading digital innovation, staying deeply attuned to our customers, and pursuing operational excellence.
We are always exploring new avenues for growth and welcome individuals passionate about making a positive impact each day.
We know our employees work tirelessly to make JD Sports a success, and in return we offer them amazing benefits:
- Incremental holiday allowance
- Staff discount on qualifying purchases across Group retail stores and online
- Exclusive colleague bike discount scheme
- Discounted gym membership
- Personal development opportunities to learn and grow at work
- Access to apprenticeships and accredited qualifications
We offer them some amazing benefits: incremental holiday allowance; staff discount on qualifying purchases across Group retail stores and online; exclusive colleague bike discount scheme; discounted gym membership; personal development opportunities to learn and develop at work; access to apprenticeships and accredited qualifications.
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